Privacy Policy

At Garden Care Store, we nurture your privacy with the same care we devote to our rare caudex plants and specimen trees. This policy explains how we collect, protect, and use your information when you visit plantloverscare.com.

Information We Collect

Like carefully tending to our pachycaul trees, we only gather essential information to serve you better:

• Personal Details: Name, email, shipping address (1121 Crim Lane, Louisville, KY 40272 USA is ours!) when you make purchases
• Payment Information: Encrypted transaction data through Visa, MasterCard, JCB or PayPal (we never store full card details)
• Plant Preferences: Your browsing behavior on our caudex plants and specimen collections
• Technical Data: IP address, device type, and browser information to optimize your experience

How We Use Your Information

We cultivate your data with purpose, just as we curate our classic houseplants collection:

• To process orders for your botanical treasures and arrange earth-friendly shipping
• To provide personalized care recommendations for your plants
• To improve our selection of rare pachycaul trees and planters
• To send (with your consent) updates about new specimen plants and gardening tips
• To protect against fraud, mirroring the security we apply to our global shipments

Data Sharing & Disclosure

We handle your information with the same discretion we use when packaging delicate gifts:

• Service Partners: Trusted shipping carriers (for deliveries) and payment processors (Visa, MasterCard, PayPal)
• Legal Requirements: Only when necessary to comply with laws or protect our community
• Never Sold: We don’t trade or sell your data – just exceptional plants!

Note: Some Asian and remote regions may have different data handling requirements due to customs restrictions.

Data Storage & Security

We protect your information with the same vigilance we apply to our rare plant inventory:

• SSL encryption for all transactions (like specialized plant packaging)
• Secure servers with limited access
• Regular security audits to maintain our high standards
• Data retention only as long as necessary to serve you

Your Rights

Just as every caudex plant deserves proper care, you have rights regarding your data:

• Access and request copies of your personal information
• Correct inaccurate details (help us keep your plant deliveries on track)
• Request deletion of data, subject to legal requirements
• Opt-out of marketing communications (though we’d love to share plant care tips)
• Withdraw consent where applicable

Cookies & Tracking

Our website uses cookies – the digital equivalent of plant growth trackers:

• Essential Cookies: For checkout functionality (like remembering your cart of classic houseplants)
• Analytics Cookies: To understand how plant lovers navigate our collections
• Preference Cookies: To remember your favorite plant types (caudex enthusiasts, we see you!)

You can manage cookie preferences in your browser settings.

Changes to This Policy

As our collection of pachycaul trees and specimen plants evolves, so might this policy. Significant changes will be communicated to our valued customers.

Last updated: [Insert Date]